HIPAA & Health Information Privacy
Practical guidance for communicating with our care team securely.
Last reviewed: October 12, 2026
Protecting Health Information
Heidelberg Group Home follows applicable privacy requirements and limits access to protected health information to authorized people who need it for care, operations, payment, or legal obligations.
Website and Email Notice
This public website and standard email are not intended for confidential medical records, diagnoses, medication details, Social Security numbers, or other sensitive health information. Please do not submit protected health information through website forms or ordinary email.
Secure Communication
For a private resident matter, call (239) 645-8297 to arrange an appropriate communication method. General questions may be sent to mlheidelberg@aol.com.
Privacy Questions
To ask about privacy practices or report a concern, contact our administration using the phone number above. This page provides general information and does not replace an individualized Notice of Privacy Practices when one is required.